Ubisoft Challenges Class Action Lawsuit Over The Crew Game Closure

Apr 10, 2025 at 11:35 AM

In a recent legal development, Ubisoft has formally contested a class action lawsuit filed in California concerning the shutdown of its 2014 racing game, The Crew. The plaintiffs claim they were misled into believing they had unrestricted ownership rights over the game, whereas Ubisoft maintains that customers merely purchased a license with limited rights. This case highlights the ongoing debate about digital game ownership and the implications of server closures for multiplayer games.

Details of the Legal Battle Surrounding The Crew

In the vibrant world of gaming, a significant controversy has emerged regarding Ubisoft's decision to retire The Crew, a game released nearly a decade ago. In December 2023, Ubisoft announced plans to take the game offline, which came to fruition in March 2024. Plaintiffs Alan Liu and Matthew Cassell, who acquired physical copies of the game in November 2018 and early 2020 respectively, have since initiated legal proceedings, arguing that their purchases entitled them to more than just a temporary license.

The amended complaint, submitted in March 2024, refutes Ubisoft's statute of limitations defense by asserting that no indication existed prior to late 2023 regarding the impending server shutdown. Furthermore, it raises concerns about the expiration of digital currency linked to gift cards under California law, suggesting an implied assurance of long-term gameplay accessibility. Ubisoft counters these claims by emphasizing clear notices on the game's packaging regarding online play requirements and a defined shutdown period.

From a journalistic standpoint, this case underscores the evolving landscape of digital media ownership. As technology advances, the traditional notions of purchasing and owning software are being redefined. The resolution of this lawsuit could set a precedent for future disputes involving digital goods, influencing how companies communicate terms of service and consumer expectations. It prompts reflection on the balance between corporate rights to manage digital assets and consumer entitlements to longevity in their purchases.